JOB DETAILS
TITLE: Data Analyst - Migration
DURATION: * months fixed term contract
SALARY: € *,**Apply on the
website**-€ *, *
This role is assigned to the Job Family of: Development & Admin. The
Irish Red Cross has 6 Job Families: Secretary General; Senior Manager;
Programme/Project Manager; Coordinator; Development & Admin;
Administration
REPORTING TO: IT Migration Lead
BACKGROUND INFORMATION
The Irish Red Cross Society (IRC) is part of the world’s largest
independent humanitarian network, the International Red Cross and Red
Crescent Movement. The IRC is committed to and bound by, its
Fundamental Principles of Humanity, Impartiality, Neutrality,
Independence, Voluntary Service, Unity and Universality. The vision of
the Irish Red Cross is to be a leading humanitarian organisation,
providing impartial services and support to vulnerable communities
both at home and abroad. Our mission is to identify and deliver
humanitarian assistance to those who are most in need.
Migration is a priority focus for the Red Cross and Red Crescent
Movement internationally as well as for the IRC in Ireland. Ireland,
along with other countries, has experienced considerably more inward
migration in recent years from people in need of protection and, as a
result, is challenged to respond with appropriate supports for all
affected. The IRC has worked on migration for several years and is
considered a key actor in responding to the humanitarian needs of
refugees/migrants seeking protection, with programming in the areas of
resettlement and responding to the Ukraine crisis, among others.
SUMMARY OF ROLE
As part of its work, the Irish Red Cross works with people who pledge
their accommodation to host refugees and people granted temporary
protection in Ireland. The Data Analyst - Migration will support the
management of data in our Customer Relationship Management (CRM)
system which seeks to match people providing pledged accommodation
with refugees. The role will ensure the reliability, availability and
accessibility of data across systems and tools, enabling collaboration
between agencies and informing strategic and operational decision
making processes.
JOB PURPOSE
As the Data Analyst for the Migration Department you will collect,
organise and analyse information in order to deliver insights and
promote data driven decision making processes. The postholder will
collaborate with various internal and external stakeholders to create
both strategic and operational reports, measuring outputs and
providing relevant, new and unique insights on programme activities.
ROLE RESPONSIBILITIES
_DATA ANALYSIS & REPORTING_
* Establish dataflows and automated reporting solutions in Microsoft
Power BI, Dynamics CRM and other tools as required ensuring data is
available and accessible to relevant stakeholders.
* Work closely with the Management team and other stakeholders to
deliver insights and drive data driven decision making processes.
* Ensure regular reporting requirements are met to both internal and
external stakeholders.
* Support user management, training and roll out activities,
including the creation of effective Information, Education &
Communication (IEC) materials, where required for data collection,
reporting and analysis tools.
_DATA MANAGEMENT_
* Act as the data focal point for the Migration unit, understanding
strategic and operational requirements, providing advice and holistic
data management support across IT projects.
* Assist in the review, development and integration of third-party
platforms with the Microsoft Dynamics * CRM,
promoting the interoperability of systems and data.
* Supporting the Migration team and implementing partners to collect
and manage data, advising on best practices and undertaking data
related activities arising from the implementation of new systems and
tools.
* Ensure overall data integrity of systems and tools, ensuring
information is accurate, kept up to date and available to relevant
stakeholders.
* Ensure data governance processes are implemented; that data is
secure and protected systems and tools, implementing appropriate
access controls and following relevant data protection measures.
_IT SUPPORT_
* Provide general IT support during busy times and holiday periods,
ensuring availability of IT Services to users.
* Providing data support to the Migration team, responding to
helpdesk tickets in a timely manner.
_ORGANISATIONALLY _
* Work actively towards the achievement of the Irish Red Cross
goals.
* Undertake training and development as required.
* Abide by and uphold the Principles of the International Red Cross
Red Crescent Movement.
* Undertake any other reasonable work-related duties and
responsibilities assigned by the relevant line manager that are
consistent with the nature of the job and level of responsibility.
CANDIDATE PROFILE
ESSENTIAL CRITERIA
* Qualification to degree level
* Three years’ experience working in a role that involves data
analysis
* Proficiency in Power BI with the ability to create dataflows,
manage datasets and create reports and dashboards
* Familiarity with ETL processes, data modelling, Dax and data
visualisation techniques
* Familiarity with Power Apps/ Dynamics *
* Strong analytical skills, attention to detail and problem solving
capabilities
* Proficient knowledge of Microsoft Office, especially Excel
* Excellent communication skills, both oral and written
* Strong interpersonal skills, with the ability to support and build
relationships with key stakeholders, both internal and external
* Ability to work on own initiative and manage time effectively
DESIRABLE CRITERIA
* Qualification in a technical or IT related discipline
* Experience working in the NGO or Charity sector or in working with
membership or volunteer-led organisations
* Experience with other tools for data analysis/ programming
languages such as R, Python, SQL
FURTHER INFORMATION
The Irish Red Cross is an equal opportunities employer. We value
diversity and aspire to reflect this in our workforce. We welcome
applications for people from all sections of the community,
irrespective of gender, civil status, family status, sexual
orientation, religion, age, disability, race or membership of the
Traveller community. This role requires applicants to have the right
to work in Ireland.
APPLICATION PROCESS
To apply for this role, please forward a copy of your CV, together
with a cover letter setting out how you meet the essential and
desirable criteria for this role to: *
Your email should contain Data Analyst – Migration in the subject
line. Applications should be in .pdf or MS Word format, and with file
names in the following format:
The closing date for applications * August
*.
Shortlisting for interview will be on the basis of the essential and
desirable criteria for this role. It is intended to hold initial
interviews for this role on the week commencing **Apply on the
website** August *.. Please note that there may
be a second round of interviews.
We need : English (Good)
Type: Permanent
Payment:
Category: Others